Help Centre
Card Processing
Learn more about card processing, our policies and procedures by exploring the guides below.Card Processing Guides
Call-in Support
Customer Support
Help with card terminals, stationery,
Ecommerce Portal, chargebacks, security metrics, pricing, invoicing.
Phone +44 (0) 345 702 3344 *
9am - 6pm, Mon - Fri exc. public holidays.
Ecommerce Support
For help with payment gateway call us on:
UK +44 (0) 203 026 9659
Ireland +353 (0)1 702 2000
Regular support lines: 8:30am - 6pm, Mon - Fri.
Call us 24/7 for emergency support.
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Global Payments is HSBC's preferred supplier for card processing in the UK.
Global Payments is a trading name of GPUK LLP. GPUK LLP is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (504290) for the provision of payment services and under the Consumer Credit Act (714439) for the undertaking of terminal rental agreements. GPUK LLP is a limited liability partnership registered in England number OC337146. Registered Office: Granite House, Granite Way, Syston, Leicester, LE7 1PL. The members are Global Payments U.K. Limited and Global Payments U.K. 2 Limited. Service of any documents relating to the business will be effective if served at the Registered Office.
Global Payments is also a trading name of Pay and Shop Limited. Pay and Shop Limited is a limited company registered in Ireland number 324929. Registered Office: The Observatory, 7-11 Sir John Rogerson's Quay, Dublin 2, Ireland. Service of any documents relating to the business will be effective if served at the Registered Office.
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