Disputes management

Disputes Manager is an application accessible via the Global Payments My Account platform. Disputes Manager is a cloud-based application for viewing and responding to credit card dispute cases, such as chargebacks and retrievals.

Using Disputes Manager, you’ll access a wide range of transaction information, including:

Viewing the case information for both open and resolved (closed) cases
Submitting a copy of a receipt
Accepting liability for a dispute case
Rebutting (refuting) a dispute case and providing documentation in support of that position

Account

Products

Account

Products

Disputes management

Account

Products

Disputes management

Global Payments Resources

Desjardins Resources