Important Ecommerce Payment Gateway Update

Global Payments is migrating its ecommerce payment gateway from Apigee Edge to Apigee X on September 24, 2026. To help avoid service disruption, merchants must complete the required technical updates by September 23, 2026.

Action required by September 23, 2026

Please review the technical guidance provided with your migration materials and update your systems, networks, or configurations as needed. If your business has multiple merchant locations or Merchant IDs (MIDs), these changes may apply to all associated accounts.

Required updates

• Update your inbound and outbound allowlists for the new Apigee X NAT IP addresses. Guidance: https://go3.globalpayments.com/l/936773/2026-07-20/f4zzk/936773/1784560263UJDSpHfm/ApigeeX_GP_API_Update_Allowlists__3_.docx
•  Confirm your systems can support lowercase HTTP response header names. Guidance: https://go3.globalpayments.com/l/936773/2026-07-20/f4zzn/936773/1784560263dKW1NuFY/ApigeeX_GP_API_Update_Headers__2_.docx
• Ensure all gateway connections use TLS 1.2 or higher. Guidance: https://go3.globalpayments.com/l/936773/2026-07-20/f4zzg/936773/1784560263yYAFD6qb/ApigeeX_GP_API_Upgrade_Transport_Layer_Security__2_.docx
• Update inbound connections to HTTP/1.1 or higher, as HTTP/1.0 CONNECT requests will no longer be supported. Guidance: https://go3.globalpayments.com/l/936773/2026-07-20/f4zzc/936773/1784560263bUYeeyk6/ApigeeX_GP_API_Transition_HTTP_Connections__2_.docx

Test before production changes take effect

Sandbox access is available to help you test and make any necessary adjustments before the production migration on September 24, 2026. Merchants remain responsible for validating their own systems before the migration date.

Steps for performing GP Ecom Virtual Terminal (RealControl) test transactions

1. Sign in to the RealControl Sandbox environment
   
   1. Go to https://realcontrol.sandbox.realexpayments.com/login
   2. Enter the same credentials used for the Production environment
2. Perform transactions

How to perform GP Ecom test transactions

Send requests to https://api.sandbox.realexpayments.com/remote

• Valid requests are documented at https://developer.globalpayments.com (Very Important - Ensure that the "Viewing:" selection near the top left-hand corner of the page, is "XML API")

How to perform GP API test transactions

Send requests to https://apis.sandbox.globalpay.com/ucp/

• Valid requests are documented at https://developer.globalpayments.com (Very Important - Ensure that the "Viewing:" selection near the top left-hand corner of the page, is "REST API")

Certify completion

Once all required updates are complete, submit the certification form to confirm your business has met the migration requirements: https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=GLxDeyzGUES8ZZRsiqM-WKwEw8A_ZmZNlS378QZ_eOVUOUE2TFYyUVM4UzFIU043NFhWSE4yQTFaNS4u

Need support?

If you have questions about these technical requirements, consult your IT specialist or integration partner. For additional assistance, contact your Account Manager or the Global Payments Customer Support Team at 1.888.682.3729 or [email protected].