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  1. Home
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  4. Best practice for cleaning your POS device(s)
Last updated 01/25/2023
2 Min Read Time

Best practice for cleaning your POS device(s)

To help keep your point-of-sale (POS) device(s) hygienic, please follow these easy cleaning and disinfecting tips

Cleaning

  • POS devices should only be gently cleaned with water using a lightly damp microfibre cloth, as using too much liquid can cause damage to the terminal.
  • Do not use solvents, detergents or abrasive cleaners.
  • Please refrain from vigorously shaking the terminal(s) to prevent triggering the damp alert or excessive wiping as this can cause damage.
  • Using protective films may affect the performance of the terminal, please get in touch with us if you’re thinking of using a protective overlay, as this isn’t endorsed by PCI SSC.
  • Do not clean any electrical connections, or use alcohol cleaning solutions on plastic display lenses.

Disinfecting

  • After cleaning, the devices may be disinfected using an alcohol-based cleaner applied to a microfibre cloth.
  • Do not spray, coat or pour any disinfectant or other liquid directly onto the device, or get any liquid into any openings.
  • Take care not to get any liquid or foreign items into the slot of the smart card reader.
  • Never use solvents, ether, Thymol based agents, detergents, hydrogen peroxide, bleach, thinner, trichloroethylene, or ketone-based solvents - they can deteriorate plastic or rubber parts.

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Global Payments is a trading name of GPUK LLP. GPUK LLP is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (504290) for the provision of payment services and under the Consumer Credit Act (714439) for the undertaking of terminal rental agreements. GPUK LLP is a limited liability partnership registered in England with company number OC337146. Registered Office: Granite House, Granite Way, Syston, Leicester, LE7 1PL. The members are Global Payments U.K. Limited and Global Payments U.K. 2 Limited. Service of any documents relating to the business will be effective if served at the Registered Office.

Global Payments is also a trading name of Pay and Shop Limited. Pay and Shop Limited is a limited company registered in Ireland with company number 324929. Registered Office: The Observatory, 7-11 Sir John Rogerson's Quay, Dublin 2, Ireland. Service of any documents relating to the business will be effective if served at the Registered Office.

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