Getting Started
Thank you for choosing our Genius Mobile Pay solution. Before you start, we would like to introduce you to important information you should know.
Using multiple devices
After your account has been approved by Global Payments, you are assigned a TID (Terminal Identification Number). If you have requested a single device for Genius Mobile Pay, you can login and start taking payments.
If you have requested more than one device, you will have many TIDs as devices you have requested and the number of devices can be expanded at any time through your sales representative. Please note, if you want to use multiple devices at the same time, each device should have its own unique TID; you cannot use the same TID simultaneously in multiple devices.
If you need to use your TID on a different device than you are currently using, just login to the new device with your email and password and choose the TID you wish to use. If the TID has already been assigned to another device, we will send you an authorisation code to your email address; you need to enter the authorisation code into the application to reassign the TID to a new device.
Need another TID/Device?
Our sales representatives will be happy to help you increase the number of devices that have access to Genius Mobile Pay, please contact us here.
Supported devices
We support a wide range of Android and Apple devices, however there are minimum requirements for the device to ensure that the payments remain secure.
Android
- Android 9+
- NFC (Near Field Communication)
- Internet connection (via SIM card or Wi-Fi)
iOS
- iOS 17+
- iPhone XS and above
- Internet connection (via SIM card or Wi-Fi)
Supported card types
We accept Visa and Mastercard branded cards in the Genius Mobile Pay application, this includes cards stored in a customer's device, such as Apple Pay, Google Pay, Samsung Pay, etc.