User Login
Once you have signed up with Genius Mobile Pay, you’ll receive an email with your Genius Mobile Pay password. Simply enter the email address and password details into the login screen and press enter.
The first time you sign in, if you have more than one TID (Terminal Identification Number) you need to choose the TID that you want to use on the device. Select from the list that appears and confirm. You can use the filter to search for a specific TID, enter numbers or letters and you will see all TIDs that contain the given characters.
Once you select your TID, you can set your own password to login to Genius Mobile Pay.
When you confirm your own password, we will automatically send an email with an authorisation code, please enter the authorisation code into the Genius Mobile Pay application to change the password.
After entering the authorisation code correctly, you will be logged in and the home screen of the application will appear displaying a list of previous transactions. If this is your first time using the application the list of transactions will be empty when you start.
Additional help
- Incorrect Password: Make sure the email address and password are entered correctly, they are case sensitive.
- No Internet Connection: Make sure that your device is connected to the Internet, using WiFi or a cellular network.
- Forgotten Password: If you have forgotten your password, you can reset it on the login screen, using the "Forgot password?" link.