Last updated 10/17/2025
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Send a receipt

Genius Mobile Pay has a number of ways to send digital receipts - SMS, email and by QR code.

Alternatively you can connect a printer and print receipts, if required.

Send SMS receipt

A receipt can be sent to a customer via SMS text message, your customer will be sent a hyperlink to the receipt which can be selected by your customer to view the receipt.

The SMS message that is sent to the customer will be issued from the phone number on the device you are using, it may be worth considering using an alternative method if you are using a personal device and do not wish to share your phone number with your customers.

To send an SMS receipt, please complete these steps.

  1. After completing a payment, or when viewing the details of a transaction you will have the option to send a receipt; select ‘Send receipt’.
  2. A screen will appear displaying the receipt options available, Select the icon at the top of the screen ‘SMS’.
  3. Enter the phone number that you want to send the receipt to, the phone number can be entered with or without the country code.
  4. Select the ‘Send receipt’ button.
  5. You will be redirected to the SMS message app within your device and will need to send the receipt.

To view the receipt, your customer will complete these steps.

  1. Open the SMS message app on their device, and click on the hyperlink for the receipt.
  2. The customer is directed to the hyperlink via the device browser and the receipt can be viewed on their device.

Send email receipt

A receipt can be sent to a customer via email, your customer will be sent a hyperlink to the receipt which can be selected by your customer to view the receipt.

To send an SMS receipt, please complete these steps.

  1. After completing a payment, or when viewing the details of a transaction you will have the option to send a receipt; select ‘Send receipt’.
  2. A screen will appear displaying the receipt options available, Select the icon at the top of the screen ‘Email’.
  3. Enter the email address that you want to send the receipt to.
  4. Select the ‘Send receipt’ button.
  5. The receipt request will be processed and a message will appear to confirm the message has been sent ’Email receipt sent’.

To view the receipt, your customer will complete these steps.

  1. Open the email app on their device, locate the email and click on the hyperlink for the receipt.
  2. The customer is directed to the hyperlink via the device browser and the receipt can be viewed on their device.

QR code receipt

A receipt can be provided by presenting a QR code to the customer, this removes the need to enter any customer data (Phone number or email address). The customer can scan the QR code with the camera app, and will be directed to a website customer to view the receipt.

To create a QR code for a receipt, please complete these steps.

  1. After completing a payment, or when viewing the details of a transaction you will have the option to send a receipt; select ‘Send receipt’.
  2. A screen will appear displaying the receipt options available, Select the icon at the top of the screen ‘QR’.
  3. A QR code will be generated, which your customer can then scan with the camera app on their device.

To view the receipt, your customer will complete these steps.

  1. Open the camera app on their device, and ensure the QR code is displayed within the focus area, a hyperlink will then appear.
  2. Select the hyperlink by tapping on it.
  3. The customer is directed to the hyperlink via the device browser and the receipt can be viewed on their device.

Connect printer and print a receipt

You can print a physical receipt in the Genius Mobile Pay app by connecting a printer via a Bluetooth or USB connection.

We support the specific print widths, please consider this before purchasing a printer or till rolls:

  • 48 mm
  • 80 mm
  • 100 mm

Navigate to the ‘Account >>> Printers’ section of the Genius Mobile Pay app, follow the onscreen instructions to complete the setup process for your printer.

Once the printer is successfully connected, configure the roll width and perform the test; to add your printer to Genius Mobile Pay, press ‘Save’. You can add additional printers, however you will need to specify a default printer.

Once the printer has been successfully set up you will be able to use the ‘Print’ option to create a physical receipt.

Note: The same process for printing a receipt can also be used to send a batch summary report, select the closed batch you want to send and select the ‘Send batch’ button with your chosen method (SMS, email, QR or print).