UK +44 (0) 203 650 6000 *
Ireland +353 (0)1 702 2020
General Sales 0800 731 8921 9am - 5pm, Mon - Fri, exc. public holidays
Help with card terminals, stationery, Ecom Portal, chargebacks, security metrics, pricing, invoicing.
Phone +44 (0) 345 702 3344 *
9am - 6pm, Mon - Fri exc. public holidays.
Help with payment gateway.
UK +44 (0) 203 026 9659
Ireland +353 (0)1 702 2000
8:30am - 6pm, Mon - Fri.
Emergency support - 24/7
UK +44 (0) 203 650 6000 *
Ireland +353 (0)1 702 2020
General Sales 0800 731 8921 9am - 5pm, Mon - Fri, exc. public holidays
Help with card terminals, stationery, Ecom Portal, chargebacks, security metrics, pricing, invoicing.
Phone +44 (0) 345 702 3344 *
9am - 6pm, Mon - Fri exc. public holidays.
Help with payment gateway.
UK +44 (0) 203 026 9659
Ireland +353 (0)1 702 2000
8:30am - 6pm, Mon - Fri.
Emergency support - 24/7
Issued 06/2019
*If your terminal or ecommerce solution is provided by us, we’ll ensure your transactions are SCA compliant and flagged correctly.
If you own or rent your terminal from another source or use a third party provider for your ecommerce service, further information on PSD2, SCA, the transaction types and what’s required to be SCA compliant are in our PSD2 and Strong Customer Authentication Technical Implementation Guide.
The same guide also explains which transactions can be exempted from SCA and how you should correctly flag them.
Help with card terminals, stationery,
Ecommerce Portal, chargebacks, security metrics, pricing, invoicing.
Phone +44 (0) 345 702 3344 *
9am - 6pm, Mon - Fri exc. public holidays.
For help with payment gateway call us on:
UK +44 (0) 203 026 9659
Ireland +353 (0)1 702 2000
Regular support lines: 8:30am - 6pm, Mon - Fri.
Call us 24/7 for emergency support.